Support

Need a hand with OcheBase? You're in the right place. Below you'll find how to reach us and answers to the most common questions.

Contact

Email us at [email protected]. We aim to reply within 2–3 business days.

FAQ

Manage or cancel your subscription

Subscriptions are billed through your app store account, so you manage them there:

• iOS: Settings → [your name] → Subscriptions.
• Android: Play Store → Profile → Payments & subscriptions → Subscriptions.

Export your data

In the app: Profile/Settings → Export data.

Delete your account

In the app: Settings → Delete account. You can cancel a pending deletion before it completes.

Report a bug / give feedback

Email [email protected] with your device and app version so we can help faster.